FAQ

1Do you accept small orders?
No need to worry. You are welcome to contact us at any time. To help you secure more orders and provide greater convenience to our customers, we do accept small orders.
2Can you ship products to my country?
Absolutely. If you do not have your own freight forwarder, we can assist you.
3Can you provide OEM services for me?
We accept all OEM orders; simply contact us and provide your design. We will offer you a reasonable price and produce samples for you as quickly as possible.
4What are your payment terms?
We accept payment via T/T or L/C at sight, requiring a 30% deposit in advance and the remaining 70% balance prior to shipment.
5What is your production lead time?
This depends on the specific product and the order quantity. Typically, for orders meeting our Minimum Order Quantity (MOQ), it takes us 15 days to complete production.
6When can I receive a quotation?
We usually provide a quotation within 24 hours of receiving your inquiry. If you require a quote urgently, please call us or mention it in your email so that we may prioritize your inquiry.
7Are your products eco-friendly?
Our products are corrosion-resistant and come with a basic guarantee against fading for two years. Furthermore, even when exposed to high temperatures, the metal components do not pose any harm to the human body.